DETAILS

This is an exciting opportunity for a Senior Customer Success Lead to join a fast growing, dynamic and award-winning organisation. The University of Lincoln Students’ Union is a not-for-profit, value led organisation which exists to represent the interests of the 17,000 students and support their wider student experience through extracurricular activity.

In this role you will build trusted relationships with Students’ Union customers, helping them achieve long-term value from the SUMS platform through effective account management, onboarding, training, issue resolution, and advocacy.

To apply, please submit your CV, Covering Letter and Applicant Information form to [email protected]. If you have any queries or if you require any reasonable adjustments to be made throughout the recruitment process, please email: [email protected]

The closing date for completed applications is Friday 19th June 2026 at 12pm noon.

If successful, candidates will be invited to a Panel Interview on Friday 26th June 2026.

The University of Lincoln Students' Union is committed to being an equal opportunities employer.